ITIL Training Courses
We off a full range of ITIL courses. Start with an ITIL Foundation class for an overview of core processes, then expand your understanding and ability to make your business more effective with Service Lifecycle and Capacity courses.
We off a full range of ITIL courses. Start with an ITIL Foundation class for an overview of core processes, then expand your understanding and ability to make your business more effective with Service Lifecycle and Capacity courses. You can also advance your career and your organization with our expert and master level ITIL learning tracks.
-
APOLLO 13 Simulation Game
Many IT organizations are struggling to deliver quality services. Despite the massive investment in training, ITSM improvement initiatives are fail...
-
Cloud Computing Essentials
Explore the potential of cloud computing in this interactive course. Gain clarity about the rapidly developing world of cloud computing and discove...
-
Grab@Pizza Simulation game
70% of the IT departments are unable to demonstrate value to their business. The business and IT relationship is under strain, both parties blaming...
-
Hollywood Dreams (a SIAM Business Simulation)
Cooperation between business and IT suppliers does not happen by itself. It requires direction! The governance of outsourcing is a high-priority ag...
-
Integrated Service Management (ISM) Foundation
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed fo...
-
ITIL® 4 Foundation - Including Exam
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functio...
-
ITIL® 4 Foundation (2-days) - Including Exam
This 2-day course ITIL® 4 Foundation provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and in...
-
ITIL® 4 Leader: Digital and IT Strategy - Including Exam
ITIL® 4 Strategic Leader (ITIL® SL) is a stream of two modules that are part of ITIL® 4, the next evolution of ITIL®. ITIL® SL recognizes the value...
-
ITIL® 4 Specialist Business Relationship Management - Including Exam
This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the Business Relatio...
-
ITIL® 4 Specialist IT Asset Management - Including Exam
The ITIL 4 IT Asset Management module is structured and aligned around the ITIL framework and the ITIL Practice Guides. The examination is intended...
-
ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Including Exam
This 3-day ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a p...
-
ITIL® 4 Specialist: Collaborate, Assure and Improve - Including Exam
This 3-day ITIL® 4 Specialist: Collaborate, Assure and Improve training course compiles for the candidates the understanding of the key concepts, p...
-
ITIL® 4 Specialist: Create, Deliver, Support - Including Exam
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 foundation qualification with an understanding ...
-
ITIL® 4 Specialist: Drive Stakeholder Value - Including Exam
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 Foundation qualification with an understanding ...
-
ITIL® 4 Specialist: High Velocity IT - Including Exam
This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environment...
-
ITIL® 4 Specialist: Monitor, Support and Fulfil - Including Exam
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management p...
-
ITIL® 4 Specialist: Plan, Implement & Control - Including Exam
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management p...
-
ITIL® 4 Specialist: Sustainability in Digital & IT- Including Exam
This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges ...
-
ITIL® 4 Strategist: Direct, Plan, Improve - Including Exam
This course provides IT leaders, practitioners and support staff with the practical skills necessary to create a ‘learning and improving’ IT organi...
-
MarsLander® ITSM Business Simulation
In the 20th century we used ITIL® to manage our services to bring the Apollo 13 mission to the moon and safely back to Earth again. Bringing a Mars...