Microsoft Teams Super User Courseware (55300AC)

The intended audience for this course are Power Users who will need to support the user base, advise on functionality and when to use what tool for the right collaboration need.

Students will be able to:

• Understand how to collaborate peer to peer.
• Work within the team, sharing conversations, files, meetings and useful links.
• Utilise teams for setting up, attending and recording meetings.
• Work with files within Teams and to move files to and from other services such as OneDrive and SharePoint.
• Have an understanding of the best practices to use when working with external parties and people within the tenant.
  

Module 1: An introduction to Teams

• What is Teams?
• How to use Teams
• Team components
• When to use Teams
• Creating a new Team
• An introduction to Groups

Lab 1: Introduction to Teams

• Create a new Team in the web browser
• Download the Teams desktop application
• Download the Teams mobile app for your phone

Module 2: Collaborating with Teams

• Joining a Team
• Team permissions
• Guest permissions
• Channels
• Private channels
• Private channel structure
• Channel posts
• @mentions
• Channel announcements
• Channel notifications
• Manage a channel
• Email a channel
• Tabs

Lab 1: Collaboration with Teams

• Add a channel to a Team
• Add a private channel
• Have a conversation with the Team
• Respond to a conversation

Module 3: Chat within Teams

• Changing your status
• Peer to peer chat
• Pop out chat
• Organising chats
• Video calls
• During a call
• Managing a call

Lab 1: Chat within Teams

• Chat with other students
• Convert a chat to an audio call
• Rename a group chat
• Have a video call

Module 4: Meetings in Teams

• Scheduling meetings
• Schedule a meeting from Outlook
• Schedule a meeting from within Teams
• Adding a meeting to a channel
• Options during a meeting
• Accepting external guests to a meeting
• Who can present in a meeting?
• Recording a meeting
• Benefits of saving a meeting to a channel

Lab 1: Meetings in Teams

• Schedule a meeting in Teams
• Join a meeting
• Take notes during a meeting

Module 5: Working with files

• Files in Teams
• Adding files to a channel
• Creating new files
• Uploading files
• Chat about a file
• Co-authoring
• Moving or copy files
• Sharing files
• Share an individual file
• Share a folder of files
• Sync files
• Check out files
• SharePoint document library tab
• OneDrive in Teams

Lab 1: Working with files

• Create a new document
• Have a conversation about a file
• Share documents with someone outside your Team

Module 6: Team settings and addins

• Activity alerts
• My activity
• Feed
• Setting your location
• Manage notifications
• Priority access for do not disturb
• Immersive reader
• Calls
• Manage a Team
• Members
• Channels
• Settings
• Apps
• Analytics
• Bots
• Archiving a Team
• Restore an archived Team
• Search

Lab 1: Teams settings and addins

• Change notification settings
• Add new members to your Team
• Archive the Team

There are no prerequisites for this End User Course however a basic knowledge of Microsoft 365 and OneDrive for Business may be advantageous.

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