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Understanding Cisco Collaboration Foundations

The Understanding Cisco Collaboration Foundations (CLFNDU) course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for the professional-level collaboration courses and exams:

This course is worth 30 Continuing Education (CE) Credits

Delivery Format

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

25 courses found

    • Delivery Format: Virtual Learning
    • Date 17-21 August, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (W. Europe )
    • Language: Spanish
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    • Late Availability

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    • Delivery Format: Public Classroom
    • Date 07-11 September, 2026 | 9:30 AM to 5:30 PM
    • Location: RUEIL ATHENEE (W. Europe Standard Time)
    • Language: French
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    • Delivery Format: Virtual Learning
    • Date 07-11 September, 2026 | 9:30 AM to 5:30 PM
    • Location: Virtual (W. Europe Standard Time)
    • Language: French
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    • Delivery Format: Public Classroom
    • Date 27 September-01 October, 2026 | 9:00 AM to 5:00 PM
    • Location: Riyadh (Arab Stand)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 27 September-01 October, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 23-27 November, 2026 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 23-27 November, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arabian St)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 30 November-04 December, 2026 | 9:00 AM to 5:00 PM
    • Location: 1-Mechelen (Battelsesteenweg 455-B) (W. Europe )
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 30 November-04 December, 2026 | 9:30 AM to 5:30 PM
    • Location: Virtual (W. Europe Standard Time)
    • Language: French
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