Business et Management
Nos équipes pédagogiques ont élaboré des programmes de formation fondés sur les «Best Practices» du leadership, des techniques de vente et du développement personnel, pour répondre aux attentes des dirigeants et accompagner les managers et leurs équipes dans la gestion de la transformation.
La performance durable et le développement d’une entreprise reposent sur la maîtrise de ses systèmes, l’organisation et les processus, mais aussi essentiellement, sur la qualité du management de son capital humain.
Retrouvez dans notre brochure les formations et solutions pédagogiques dédiées au Management, à l'Efficacité commerciale ainsi qu'au Développement personnel.
Manager une équipe c’est tout à la fois coacher ses collaborateurs, les motiver pour développer leur participation active, les écouter, communiquer et se faire comprendre, les impliquer dans la prise de décision, anticiper les conflits au sein de l’équipe, conduire efficacement des réunions, etc.
La performance durable d’une entreprise repose sur sa capacité à placer le client au centre de son business : être en mesure de prospecter, de faire aboutir sa démarche commerciale,de fidéliser ses clients ou encore de gérer positivement tous les contextes spécifiques pouvant affecter la qualité de la relation avec le client.
Cette gamme de formations repose enfin sur le développement de la conscience de soi et une mise en oeuvre efficace de la communication avec autrui; elle contribue à estomper les mécommunications et fluidifier les échanges inter/intra services. La dimension pratique de nos formations et le coaching post-formation permettent d’ancrer ces nouvelles méthodes et les pérenniser.
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Active Leadership
Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business cli...
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Active Leadership for IT Professionals
Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business cli...
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Advanced Interpersonal Communication
New - Take your communication skills to the next level. This dynamic full-day instructor-led class includes advanced communication skills, such ...
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Assertive Communication: An essential individual competency and team skill
This workshop will help you to feel comfortable with saying "no", without feeling guilty and to speak up in a confident and effective manner. Learn...
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Bottom Line Innovation
Innovation is the one key business competency that can quickly separate the winners from the rest in this fast-paced competitive environment. The ...
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Building Better Work Relationships
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Building Rapport & Winning the Business
Exclusive - Turn every customer interaction into a trusted partnership. In today’s competitive environment, customers don’t just buy products — the...
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Building Strategic Partnerships
The global economy, increased competition and sophisticated and knowledgeable customers have changed the role of the sales professional. A ‘given’ ...
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Building your Business IQ
In today’s complex business environment employees are faced everyday with making decisions about how to maximise their time and productivity. Makin...
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Building your Business IQ for Sales Professionals
In today’s competitive environment positioning the features and benefits of your solutions is no longer enough to win deals. Your customers are loo...
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Business Ethics
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Business Finance Basics
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Business Skills for IT Professionals
In a world of functional interdependencies, live and online communication, internal and external customer service expectations, and business outsou...
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Business Value
The Business Value course helps teams make better investment decisions by consistently defining value, evaluating options, aligning work to strateg...
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Collaborative Leadership Skills for managers
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Communicating for Clarity
Exclusive - Enhance your ability to communicate with others clearly and effectively. Communication is one of the most important factors influencing...
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Communicating with Clarity
Communication is one of the most important factors influencing the success of organizations and individuals. Communication errors and misunderstand...
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Conduire une réunion
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Continuous Improvement
Business is dynamic. Yesterday’s new approach is today’s standard practice. Therefore, businesses need to develop and implement a continuous improv...
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Critical Thinking, Problem Solving and Decision Making
Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Effective decision maker...